What “To the Trade” Means
A “To the Trade” showroom sells to interior designers and architects. It is the designer or architects’ responsibility for ordering, delivering and collecting payment on merchandise purchased from a ‘trade only’ showroom.
Apply For A Trade Account
Since 2000, Darnell & Company has helped design professionals create one of a kind and lasting style interiors. If you are a member of the design trade interested in establishing an account with Darnell & Company, please complete the Trade Account Application.
All applications are subject to review and approval by Darnell & Company. Applications missing credentials will not be considered. Questions? Contact us at info@darnellandcompany.com or 704-376-6497.
Product Order Form
Please submit special orders in writing using the Product Order Form and include ship to address, sidemark and any special instructions. We do not take verbal orders. All orders must be in writing. You may submit online, email info@darnellandcompany.com, Fax 704-344-9833 or in person. Our showroom hours are Monday through Friday 9 am to 5 pm. Questions? Contact us at 704-376-6497.
Order Policies & Procedures
1. How long can an item be out on approval?
We offer a 3-day approval to the trade.
2. How long can an item be on reserve?
We offer a 2-day reserve to the trade.
3. What are your payment terms for off the floor sales?
Invoice is due upon receipt.
4. How do special orders work?
50% deposit is required to process special orders. The balance plus shipping is due when the order ships. All orders are custom orders; therefore, no cancellations or refunds are possible once manufacturing has commenced. Darnell & Company is not responsible for any damage incurred during shipment. Prices are subject to change without notice.
Please submit special orders in writing using the Product Order Form and include ship to address, sidemark and any special instructions. We do not take verbal orders. All orders must be in writing. Questions? Contact us at info@darnellandcompany.com or 704-376-6497.
5. Do you accept credit cards?
Yes.
6. What type of credentials do you require?
You must have a Trade Account with us. If not, please complete the Trade Account Application.
For special orders, please use the Product Order Form. All orders must all be in writing.
Questions? Contact us at info@darnellandcompany.com or 704-376-6497.